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Privacy Policy

Privacy Policy

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Effective Date: 1 February 2026

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1. Introduction

The Local Valeter is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data of our customers and website visitors.

For the purpose of the UK General Data Protection Regulation (UK GDPR), the Data Controller is The Local Valeter, located at Cardiff,CF3 0FH.

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2. Information We Collect

We may collect and process the following data about you:

  • Identity Data: Name, username, or similar identifiers.

  • Contact Data: Home address, email address, and phone numbers.

  • Financial Data: Bank account and payment card details (note: we do not store full card details; these are processed by our payment providers).

  • Transaction Data: Details about payments and products/services you have purchased.

  • Technical Data: IP address, browser type, and version (if you use our website).

 

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To process and deliver your booking.

  • Legal Obligation: To keep records for tax and accounting purposes (e.g., HMRC requirements).

  • Legitimate Interests: To run our business, improve our services, and prevent fraud.

  • Consent: Where you have explicitly agreed to receive marketing communications (you may withdraw this consent at any time).

 

4. Who We Share Your Data With

We do not sell your data to third parties. However, we may share your data with trusted third parties to help us run our business:

  • Service Providers: IT and system administration services.

  • Professional Advisers: Accountants, lawyers, bankers, and insurers.

  • Payment Processors: [e.g., Stripe, PayPal, Square] to facilitate payments.

  • Government Bodies: HMRC or regulators, if required by law.

 

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

 

6. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Tax/Accounting records: Retained for 6 years as required by UK tax law.

  • Marketing data: Retained until you opt-out or unsubscribe.

 

7. Your Legal Rights

Under the UK GDPR, you have rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data ("right to be forgotten").

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

 

8. Third-Party Links

Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

9. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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